ROI Resources


ROI for Technology Projects: Measuring and Delivering Value by D. Brian Roulstone and Jack J. Phillips, Ph.d

How to Cost and Fund ICT by Marc Osten and Beth Kanter. Published by LASA available for free download:

Web Resources

ROI in the Eye of Beholder, Information Week

Jay Cross: ROI The Income Statement It Isn't

Tips for Converting Soft Benefits into Hard Savings by Jack Keen

ROI: Storytelling is the Secret Ingredient by Jack Keen

Return on Investment for Government Agency IT Managers

ROI and the Investment Puzzle by Federal CIO Council

ROI of Fundraising: Baruch College's Nonprofit Management Group

Google Analytics: Web Metrics
NTEN sponsored Screencast

Social Media, Nonprofits, and ROI
Beth’s Presentations and Wiki